FortisAlberta is seeking a Customer Operations Assistant based in Calgary. This full time, hybrid role involves supporting operational processes, data management, and customer relations. As a Customer Operations Assistant, you will handle daily tasks related to Meter Data Management, billing, and reporting, ensuring accurate and efficient operations.

Your role will include data entry, resolving inquiries, and supporting process improvement initiatives. This position suits a detail-oriented individual passionate about teamwork and data accuracy. Key Responsibilities:
Manage operational processes for billing and load settlement
Ensure accurate data entry within various systems
Process and adjust billing transactions




Run and analyze reports for operational efficiency
Handle inquiries and maintain customer records Requirements:
High school diploma with three years of relevant experience
Exceptional data entry skills and attention to detail
Robust analytical and problem-solving capabilities
Valuable verbal and written communication skills
Proficient in Microsoft Office and CRM systems Leverage your skills in data management at FortisAlberta and drive customer satisfaction while thriving in a supportive work environment.

📌 Hybrid Customer Operations Assistant At Fortisalberta Calgary
🏢 Fortis Alberta
📍 Calgary