Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is key?

Managing the customer service functions, including cash, cashiers and merchandising.

Duties & Responsibilities

HUMAN RESOURCES
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction

Loss Prevention
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures

Customer Service
Ensures store employees present proper image to the public in accordance with Uniform Policy
Answers inquiries regarding location of product, rainchecks, etc.
Resolves customer issues according to established guidelines (refunds,



exchanges, etc.)
Promotes the CSI Survey

Merchandising
Ensures shelves are clean and organized with proper rotation
Ensures product displays are set up and taken down as directed by the AFSM/FSM

General
Ensures standards of housekeeping and store image are maintained
Complies with all Health and Safety requirements
May be asked to perform clerical and banking duties
Complies with all store policies and procedures
Complies with loss prevention policies and procedures and ensures they are executed in the store
Perform other duties as required including Cashier duties when necessary

Qualifications
Planning, Judgement and Decision Making
Independent thinking as it relates to organizing store

📌 Front Store Supervisor, Hourly Part Time Flexible Shifts London
🏢 Shoppers Drug Mart
📍 London