Join The Ickworth as a Receptionist and be the welcoming face of this iconic Suffolk hotel.

Your role is vital in providing a warm atmosphere and ensuring guest satisfaction. As a Receptionist at The Ickworth, part of Luxury Family Hotels, you will operate at the front of house, greeting guests and facilitating their experience at this newly refurbished retreat. This permanent, full-time position requires a mixture of administrative expertise and a passion for exceptional service.

You will handle queries and ensure guests have the information they need to enjoy their stay fully. Key Responsibilities:
Conduct efficient and friendly check-ins for guests
Address guest questions and resolve concerns professionally
Manage room reservations and related systems
Offer detailed tours of the hotel to recent arrivals
Foster memorable experiences with guests through engagement Requirements:
Opera system experience is a plus
Passion for guest service and engagement
Adaptable to changing guest needs
Robust interpersonal and communication skills
Maintain professionalism and robust team spirit Showcase your service skills and enhance visitor experiences at The Ickworth Hotel.

📌 Dynamic Receptionist At The Ickworth Hotel Front Of Yonge
🏢 Woolley Grange
📍 Front of Yonge