Become a Credit Card Operations Specialist with Meridian and enhance member experiences through operational excellence and strategic initiatives. This key role focuses on supporting the credit card portfolio effectively. As a member of the Credit Card Operations & Compliance team, you will provide specialized expertise that drives innovation and continuous improvement in services.

Your collaboration with stakeholders and capability to analyze operational challenges will be crucial to enhancing the credit card portfolio’s performance and member satisfaction. Key Responsibilities:
Troubleshoot and resolve cardholder-impacting issues
Lead business improvement initiatives and projects
Analyze operational performance for portfolio enhancement
Develop training and documentation for knowledge sharing
Partner with stakeholders for operational initiatives Requirements:
Experience in credit card operations and compliance
Robust skills in managing escalated issues
Understanding of technology's role in operations
Ability to identify and recommend improvements
Experience creating operational training materials Contribute to a culture of operational excellence and support Meridian's credit card portfolio.

📌 Credit Card Operations Specialist Role St Catharines (St. Catharines)
🏢 Meridian Credit Union
📍 St. Catharines