Support meaningful causes as a Customer Success Associate in Winnipeg, specializing in bilingual communications. Engage with donors to facilitate essential fundraising efforts for charities and non-profits. This role demands fluency in Spanish and English and involves managing inquiries through multiple communication channels.

After initial in office training, you will work in a hybrid setting while maintaining essential donor relationships. Showcase your skills in transaction processing and customer service excellence. Key Responsibilities:
Engage empathetically with donors via calls and chats
Handle inquiries across email and live chat platforms
Process donations accurately using secure software
Resolve client inquiries while following protocols
Meet and exceed daily performance metrics Requirements:
Bilingual in Spanish and English
High school diploma or equivalent
At least 25 words per minute typing speed
Ability to multitask in a digital workspace
Well-equipped home office for work from home Join Randstad Canada and make a difference in Winnipeg through impactful donor engagement.

📌 Customer Success Associate Bilingual Winnipeg
🏢 Greif Packaging
📍 Winnipeg