Become a part of Leon's Furniture team as a full time Customer Service Representative, focusing on delivering outstanding service in Canada. Manage inquiries across diverse platforms, ensuring customer satisfaction. In this essential role, you will serve as the main contact for customer interactions, answering queries and resolving issues through phone, email, and chat.

Your ability to maintain detailed records in the CRM system will ensure high-quality service. By addressing customer needs collaboratively with internal teams, you help build long-term loyalty. Key Responsibilities:
Answer customer inquiries promptly through various channels
Investigate and resolve customer complaints effectively
Maintain documentation of interactions in the CRM system
Work with internal departments to fulfill customer requests
Offer feedback on service improvements to management Requirements:
High school diploma or equivalent
Proven track record in customer service
Robust verbal and written English skills
Familiarity with CRM software
Adept problem-solver under pressure Bring your customer interaction skills to Leon's and make a positive impact every day.

📌 Customer Service Representative Full Time Opportunity Ottawa
🏢 The Brick
📍 Ottawa