Step into the role of Customer Service Coordinator with Dynacast Peterborough, where your communication skills will enhance customer relationships and order fulfillment. This full time position requires attention to detail and proactive issue resolution. In this role, you will be responsible for managing customer orders and addressing any issues that arise, ensuring compliance with quality standards and customer specifications.

Your capacity to collaborate across departments will help smooth communication and expedite problem resolution. Building robust customer relationships will be a key focus of your work. Key Responsibilities:
Serve as the customer's main point of contact for inquiries
Guarantee that orders meet minimum standards and expectations




Handle escalated issues with urgency and care
Facilitate communication regarding order and shipment delays
Adjust schedules to align with customer needs Requirements:
Robust customer service orientation
Above-average communication and analytical skills
Proficiency in Microsoft Office and MRP software
Team player with effective conflict resolution skills
Highly self-motivated and organized Your role will be key in ensuring exceptional service and satisfaction for Dynacast customers.

📌 Customer Service Coordinator At Dynacast Peterborough
🏢 Dynacast International
📍 Peterborough