Drive customer satisfaction as a customer relations and order coordinator at an established Ontario screen-printing company. Manage inquiries, streamline order processes, and enhance client interactions. This pivotal role is positioned at the intersection of customer service and production coordination.

As the primary contact for customers, you'll ensure inquiries are handled swiftly and orders proceed smoothly. Effective communication and strong organizational skills will be essential in maintaining clarity throughout the production process. Key Responsibilities:
Handle phone calls and customer inquiries with care
Address and resolve complaints and issues promptly
Track orders meticulously in the shop management system




Communicate clearly with the production team for job clarity
Keep records organized and assist with office tasks as needed Requirements:
Robust communication skills and the ability to collaborate
Familiar with Microsoft Word and Excel
Detail-oriented with excellent organizational abilities
Capable of performing under pressure and tight deadlines
Quick adaptability to recent software systems Elevate customer experiences while ensuring productive operations within a collaborative team atmosphere.

📌 Customer Relations And Order Coordinator Toronto
🏢 IAT Screen Printing
📍 Toronto