24 Sep
|
Coveo
|
Montreal
Become the Documentation & Content Experience Lead at Coveo in Montréal, QC, focusing on the intersection of technology and user experience. This full-time, on-site position requires leadership in content management and team development. As the lead for Documentation & Content Experience, you will supervise a skilled team of eight technical writers, ensuring top-quality documentation.
Your role involves setting priorities, managing deliverables, and strengthening partnerships across teams to enhance the effectiveness of Coveo's products. You will also oversee improvements to the documentation experience, ensuring that user feedback is integral to your strategies. Key Responsibilities:
Develop and mentor a team of technical writers
Manage documentation delivery and task prioritization
Create synergistic relationships with Product and Engineering
Standardize user experience content across the platform
Focus on enhancing content structure using customer analytics Requirements:
Proven experience in managing technical writing teams
Expertise in documentation for technical products
Solid analytical and operational judgment skills
Excellent communication and organizational abilities
Familiarity with up-to-date content publishing practices Drive creative documentation strategies and empower a team to elevate user experience at Coveo.
📌 Documentation & Content Experience Lead Montreal
🏢 Coveo
📍 Montreal