Serve as a lifeline in crises with Northern911 as an Emergency Dispatch Specialist.

Your role will be pivotal in ensuring rapid and effective responses to emergencies. At Northern911, you’ll play an essential part in responding to emergency calls, managing fire dispatches, and ensuring that help reaches those in need. This role focuses on sharp communication skills and the ability to remain calm, even during intense situations. You will be trained to operate advanced systems that facilitate rapid response. Key Responsibilities:
Handle incoming emergency calls and route to appropriate agencies
Serve as secondary PSAP for emergency and fire calls
Operate computer systems for effective communication
Guide public interactions with professionalism and calmness
Engage in training for continuous improvement Requirements:
Secondary School Diploma required
Experience in emergency monitoring or customer service is beneficial
Solid active listening and communication skills
Typing capability of 20 words per minute
Fluency in English and either French or Spanish Contribute to public safety and be a trusted voice during emergencies with Northern911.

📌 Emergency Dispatch Specialist At North Greater Sudbury
🏢 Northern911
📍 Greater Sudbury