Become a vital part of Northern Savings Credit Union as a Member Service Representative. This role emphasizes exceptional member service and financial transaction expertise in a team-oriented setting. In this pivotal position, you will serve as the primary contact for members, ensuring smooth processing of various financial transactions.

Your knowledge of products and your commitment to resolving issues will enhance customer satisfaction while promoting membership advantages. By engaging actively with internal teams, you will contribute to a respectful and effective workplace culture. Key Responsibilities:
Handle routine financial transactions promptly
Resolve member complaints and inquiries professionally
Market the benefits of membership to potential members
Engage positively with internal customers
Identify and suggest process improvements Requirements:
High School diploma required; additional education preferred
Sales and service experience mandatory
Financial services knowledge considered an asset
Strong organizational and communication skills
Competency in Microsoft Office necessary Leverage your member service aptitude to drive growth at Northern Savings Credit Union.

📌 Customer Focused Member Service Role Kelowna
🏢 Northern Savings Credit Union
📍 Kelowna