Be part of Intact’s success as a Bilingual Customer Service Representative focused on claims. Use your expertise to support customers through their inquiries in a hybrid work setting. In this role, you will engage with customers via inbound calls, utilizing your comprehensive knowledge of our products and services to address their needs.

Your responsibilities will include documenting claims accurately and making on-the-spot decisions, all while delivering superb service. This position demands agility and organization in a quick-paced setting. Key Responsibilities:
Handle inquiry and claims calls with professionalism
Document claims processes and conversations meticulously
Communicate policies clearly to customers
Meet call center metrics while ensuring customer satisfaction
Adapt to changing tasks and priorities quickly Requirements:
Prior customer service experience preferred
Strong communication and listening abilities
Adaptable scheduling required for a 35-hour work week
Must be eligible to work in Canada
Resilience and self-motivation are key attributes Your customer service focus will help Intact deliver exceptional experiences.

📌 Claims Customer Representative At Intact Dorval
🏢 Intact
📍 Dorval