Elevate service quality at Baxter by joining as a Senior Customer Service Trainer. Your leadership in training will significantly contribute to meeting organizational goals. Within this impactful role, you will design, implement, and manage comprehensive training programs for staff and operational improvements.

Your work will focus on improving compliance and operational efficiency through collaboration and mentorship. This senior position supports Baxter’s mission of saving and sustaining lives. Key Responsibilities:
Build and deliver training programs for current hires and updates
Create training materials including online resources and presentations
Collaborate with experts to maintain training content accuracy
Audit training efficiency and recommend enhancements
Provide mentorship based on quality assessments Requirements:
Bachelor’s degree in Education or equivalent
At least 3 years experience in customer service training
Proficient in CRM and ERP systems
Robust critical thinking and communication abilities
Advanced skills in Microsoft Office applications Bring your training expertise to Baxter and help enhance customer service capabilities across the organization!

📌 Baxter Senior Customer Service Trainer Mississauga
🏢 Baxter Healthcare
📍 Mississauga