Lead the action at Activate as a Store Shift Leader in Calgary where fun meets fitness. This full time position empowers you to drive customer satisfaction and team performance in a agile setting. As a Store Shift Leader, you'll maintain operational excellence while providing guidance and support to both customers and staff.

Your role involves effective problem-solving and overseeing room functions to ensure every customer enjoys a memorable experience. Collaborating with the Store Leader, you will facilitate seamless operations while advancing the team’s performance. Key Responsibilities:
Manage phone and email inquiries for customer satisfaction
Carry out check-in overrides and financial documentation




Handle customer complaints efficiently and elevate as needed
Ensure constant communication regarding facility status
Train and guide recent staff for optimal performance Requirements:
High school diploma or equivalent required
1–2 years of customer service or related experience
Flexibility for day/evening/weekend shifts
Skills in MS Office applications
Prior experience supervising a team of 10+ is a plus Cultivate teamwork, operational expertise, and customer satisfaction as a Store Shift Leader at Activate in Calgary.

📌 Activate Store Shift Leader Calgary
🏢 Activate Games
📍 Calgary