Deli Supervisor – Convenience Store

Position Summary

The Deli Supervisor oversees the daily operations of the deli department within the convenience store. This includes managing staff, ensuring food quality and safety, maintaining cleanliness, and delivering strong customer service while meeting sales and efficiency targets.

Key Responsibilities

Team Leadership
Supervise, schedule, and support deli staff during shifts
Train new employees on food preparation, safety, and customer service standards
Provide direction on daily priorities and ensure tasks are completed
Address performance issues and escalate concerns when needed

Operations Management
Oversee daily deli operations, including food prep, cooking, and service
Ensure all products are stocked, fresh, and properly displayed
Monitor inventory levels and place orders as required
Minimize waste and control food costs

Food Safety & Compliance
Ensure all food handling follows health and safety regulations (VIHA or applicable authority)
Maintain cleanliness of prep areas, equipment, and display cases
Complete temperature logs and food safety records accurately
Ensure proper labeling, dating, and rotation of products

Customer Service




Provide friendly, effective service to all customers
Handle customer concerns or complaints professionally
Maintain a clean, welcoming deli area at all times

Cash & Store Support
Assist with POS transactions as needed
Support overall store operations during busy periods
Work closely with store management to meet sales goals

Qualifications
Previous experience in food service or deli operations preferred
Leadership or supervisory experience is an asset
Strong understanding of food safety practices
Ability to work in a quick-paced environment and prioritize tasks
Reliable, organized, and able to lead by example

Working Conditions
Standing for extended periods
Early mornings, evenings, weekends, and holidays as required
Handling hot equipment and food products

Reporting To
Store Manager / Assistant Manager

Job Types: Full-time, Part time

Pay: From $18.25 per hour

Experience:
Deli: 1 year (preferred)
Leadership: 1 year (preferred)

Licence/Certification:
Serve Right (preferred)
FoodSafe (preferred)

Work Location: In person

📌 Deli Supervisor Millway Nanaimo
🏢 Gas n Go General Stores & Markets
📍 Nanaimo