Company Overview
Potts Education Studio is dedicated to fostering student success through rigorous practice, assessment, and personalized support. We embrace an inclusive environment that welcomes individuals of all backgrounds, emphasizing the importance of developing not only academic skills but also good human qualities.

Job Overview
We are seeking a energetic and motivated Client Care & Sales professional to join our team. In this role, you will be the face of our organization, building robust relationships with clients while driving business growth. Your energetic approach and excellent communication skills will help expand our reach and ensure our students and their families receive exceptional service. Fluency in Mandarin and Cantonese are essential, as we aim to serve diverse communities with enthusiasm and professionalism.

Duties
Engage with prospective clients through outside sales efforts, identifying new opportunities for growth and partnership
Manage existing client accounts to ensure satisfaction, retention, and ongoing engagement
Conduct market analysis to identify trends, customer needs, and competitive positioning
Utilize Salesforce or similar CRM tools to track client interactions, sales pipelines, and follow-up activities




Collaborate with marketing teams to develop strategies that attract recent clients and promote services
Provide excellent customer service by addressing inquiries promptly and professionally, ensuring a positive experience for all clients

Requirements
Proven experience in outside sales, B2B sales, or technical sales roles with a focus on business development
Excellent analysis skills to interpret market data and customer feedback for strategic decision-making
Background in education sales or related fields preferred; familiarity with marketing strategies is a plus
Exceptional customer service skills with a friendly, proactive attitude
Fluency in Mandarin and Cantonese to effectively communicate with diverse client populations
Ability to work independently while collaborating effectively within a team environment

Join us at Potts Education Studio and be part of a passionate team committed to making a difference in students’ lives through dedicated care and innovative sales strategies!

Pay: $1,500.00-$4,500.00 per month

Language:
Mandarin (required)
Cantonese (preferred)

Work Location: In person

📌 Client Care & Sales Richmond
🏢 Potts Education Studio
📍 Richmond