Job Overview

As Hälsa Wellness continues to grow, we’re looking for a welcoming and organized Front Desk Administrator to join our team. Our clinic is built around excellent client care, and we believe that starts with having a friendly, skilled, and supportive team behind the scenes. We’re looking for someone who enjoys connecting with people, takes pride in their work, and wants to contribute to a positive environment for both clients and staff.

Duties
Greet clients warmly and professionally upon arrival, creating a welcoming atmosphere.
Schedule, confirm, and manage appointment bookings using electronic medical records systems (JaneApp).
Handle administrative tasks such as billing, insurance verification, and processing payments.
Coordinate communication between clients, massage therapists, and other healthcare providers to ensure smooth operations.
Manage clinic supplies and ensure the cleanliness and organization of the front desk area.

Qualifications




Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.
Positive attitude and willingness to contribute to a supportive team environment
Patient, understanding, and comfortable working with a variety of clients
Confident and comfortable interacting with clients both in person and over the phone
Reliable, dependable, and takes pride in their work
Adaptable and able to adjust to changing client needs, schedules, and day-to-day priorities

Join us in delivering exceptional care by ensuring every client’s experience is positive from the moment they walk through our doors!

Pay: $18.00-$22.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:
Company events
Extended health care
Versatile schedule
On-site parking

Work Location: In person

📌 Front Desk Administrator – Massage Therapy Clinic London
🏢 Hälsa + Wellness
📍 London