Job Summary

We are a walk-in chiropractic practice in Southwest Edmonton. We are looking to add a front desk staff member onto our team. The ideal candidate will work well under pressure, have a keen eye for organization and multi task effectively. We are looking for staff that are long term, and have a patient focus.

This role is essential in creating a welcoming atmosphere and ensuring the smooth operation of our front desk activities.

Responsibilities
Greet and assist patients as they arrive
Manage incoming phone calls and respond to inquiries in a qualified manner.
Schedule appointments on JANE and maintain an organized flow.
Direct billing private insurance .
Ensure the front desk area is tidy and presentable at all times.
Collaborate with other staff members to ensure seamless service delivery.

Qualifications
Experience utilizing Jane is preferable, but not required.
Confidence in problem solving and resolution management.




Solid organizational skills with the ability to manage multiple tasks efficiently.
Proficient in using phone systems and computer applications, including Google Suite/Microsoft.
Excellent communication skills, both verbal and written, with a friendly demeanor.
Ability to type accurately and efficiently while managing client interactions.
A proactive attitude towards problem-solving and customer service excellence.
Have open availability including morning, evenings and weekends

Job Types: Permanent, Casual

Pay: $17.00-$19.00 per hour

Application question(s):
What is your availability? Please include Monday- Saturday
Do you have experience utilizing JANE APP booking? If so, please describe some of the components you used regularly.

Work Location: In person

📌 Clinical Assistant Edmonton (Canada)
🏢 Healthstar Chiropractic
📍 Canada