Overview

We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, managing various administrative tasks while maintaining a welcoming environment.

Duties
Greet and assist patients as they arrive at the clinic, providing a warm and qualified welcome.
Manage phone systems, answering calls promptly and directing inquiries to the appropriate personnel.
Schedule appointments and maintain the booking system.
Handle patient check-ins and check-outs efficiently, ensuring accurate data entry into our computerized systems.
Maintain patient records with confidentiality and accuracy, utilizing Google Suite and ERP for documentation and communication.
Assist with administrative tasks such as filing, data entry, and managing correspondence.
Support the team with any additional duties as needed to enhance clinic operations.

Requirements




Previous experience in a front desk or receptionist role is preferred, ideally within a physiotherapy setting.
Robust customer service skills with a friendly demeanor and qualified appearance.
Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
Proficiency in using phone systems and computerized scheduling software.
Ability to communicate clearly and effectively, both verbally and in writing.
Attention to detail and commitment to maintaining patient confidentiality at all times.

Join our dedicated team where you can make a difference in patients' experiences while developing your administrative skills in a supportive environment!

Work Location: In person

📌 Front Desk Receptionist Calgary
🏢 Max Physiotherapy
📍 Calgary