Embark on a fulfilling career in IT support with Humber River Health as a Service Desk Support professional. Your role will enhance our commitment to efficient, patient-centered care.

In this part time position within the Information Systems & Telecommunications team, you will provide essential support for computer hardware and software issues faced by staff. Your expertise will streamline operations by effectively troubleshooting technical problems and providing user guidance. You will play a crucial role in ensuring that healthcare technology works seamlessly for our dedicated staff.

Key Responsibilities:
• Handle incoming IT support requests from users
• Diagnose and rectify hardware and software issues




• Manage service request logging through ticketing systems
• Develop support documentation for staff training
• Participate in after-hours support rotation

Requirements:
• Completion of a diploma in a relevant tech field
• Minimum 3 years’ experience in a service desk workplace
• Advanced skills in Microsoft Windows and Office applications
• Experience with healthcare applications an asset
• Emphasis on robust customer service ability

Bring your technical skills to Humber River Health, making a difference in patient care.
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📌 Humber River Health Service Desk Role Ontario
🏢 Humber River Health
📍 Ontario