About the Role

Our client is looking for a strategic and relationship-driven Key Account Manager to manage their most important client relationships in the Kimberley region and surrounding Northern Cape areas. You will be responsible for nurturing these high-value accounts, ensuring client satisfaction, and identifying opportunities for growth and expansion. This role requires a deep understanding of client business needs, exceptional communication skills, and a proactive approach to account management, contributing significantly to our long-term client partnerships.

Key Responsibilities

- Develop and implement strategic account plans for key clients to foster long-term partnerships.
- Serve as the primary point of contact for key accounts, ensuring seamless communication and service delivery.
- Understand clients' business objectives and challenges to proactively offer relevant solutions.
- Identify and pursue opportunities for upselling and cross-selling within existing accounts.
- Monitor client satisfaction levels and address any issues or concerns promptly and effectively.




- Collaborate with internal teams to ensure client needs are met and expectations are exceeded.

Requirements

- Minimum of 5 years of experience in key account management or high-level client relationship roles.
- Proven track record of successfully managing and growing major accounts.
- Exceptional communication, negotiation, and presentation skills.
- Strong business acumen and understanding of client industries.
- Ability to build and maintain strong, trust-based relationships with senior client stakeholders.
- Proficiency in CRM software and account management tools.

Benefits

- Market-competitive salary with attractive performance bonuses and incentives.
- Comprehensive health and retirement benefits.
- Opportunities for professional growth and executive development.
- Flexible working arrangements, including remote options.
- A agile and client-focused work environment in Kimberley .

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📌 Key Account Manager (Kimberley)
🏢 Placements24
📍 Kimberley