Elevate your career at BRP as a Technical Expert for Snowmobile Product Support. In this vital role, you will identify quality issues and collaborate for continuous improvement in after-sales service.This position requires a minimum of 5 years in a technical capacity and involves working with product performance and quality teams. You will monitor product quality concerns, analyze trends, and provide critical feedback to enhance customer experiences. Robust problem-solving and communication skills are key to success in this role.Key Responsibilities:
Serve as a technical point of contact for dealers
Coordinate and analyze dealer quality reports
Collaborate with teams for product improvement
Develop technical guides and service documentation
Share insights and best practices with aftersales teamsRequirements:
5+ years of relevant experience in a technical position
Experience in quality or aftersales operations
Robust analytical and problem-solving skills
Proven ability to manage multiple projects
Excellent written and verbal communication skillsDrive impactful changes in product support and enhance dealer satisfaction with BRP.#J-18808-Ljbffr
📌 Technical Expert For Snowmobile Support Sherbrooke (Canada)
🏢 BRP
📍 Canada