Function Health seeks a dedicated Team Lead for Testing Operations to enhance member experiences through streamlined processes. Play a key role in managing and optimizing healthcare testing workflows.

As Team Lead at Function Health, you will be responsible for overseeing testing operations and guiding a team of Ops Associates. Your focus will be on ensuring operational excellence and managing the results lifecycle efficiently. Collaborating closely with clinical and product teams, you will help implement cutting-edge processes to improve member satisfaction and operational performance.

Key Responsibilities:
• Oversee daily operational tasks for testing accuracy
• Resolve member inquiries through effective triage




• Analyze performance data to enhance service delivery
• Identify and act on process inefficiencies
• Manage team coverage for reliable operations

Requirements:
• Minimum 2 years in an operations role with leadership
• Background in healthcare or a related field
• Robust problem-solving and analytical abilities
• Excellent communication and team collaboration skills
• Highly organized with a focus on details

Take charge of testing operations at Function Health, driving innovation in healthcare delivery and member engagement.
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📌 Operations Team Lead For Healthcare Innovation Manitoba
🏢 Function Health
📍 Manitoba