24 Sep
|
Accerta
|
Winnipeg
Accerta is seeking a Supervisor – Contact Centre (English & French) to lead a bilingual team in a high-volume, multi-channel workplace. You will coach staff, manage escalations, and ensure service standards across phone, chat, email, and portal messaging.The role focuses on coaching, onboarding, quality assurance, and continuous improvement, with a strong emphasis on meeting bilingual service obligations and delivering equitable customer experiences.#J-18808-Ljbffr
📌 Bilingual Contact Centre Supervisor - English & French (Hybrid) (Winnipeg)
🏢 Accerta
📍 Winnipeg