At IBM Software, take on an Expert Reliability Engineering role focused on incident command in multi-cloud settings. Drive improvements to enhance system reliability and incident response capabilities.This hybrid role combines deep engineering work with strategic oversight. You'll engage in hands-on projects such as improving tooling and analyzing failures while also mentoring teams in incident response. Your goal will be to enhance reliability across IBM’s Cloud services.Key Responsibilities:
Analyze and design improvements to prevent incidents
Oversee Rootly configurations and related integrations
Maintain SLO/SLA standards for incident management
Edit customer-facing incident documentation for clarity
Coach teams through incident post-mortems and trainingRequirements:
10+ years in SRE or reliability-focused roles
Cloud expertise in major platforms like AWS, GCP, Azure
Familiarity with incident management tools like PagerDuty
In-depth knowledge of distributed systems performance
Solid written and verbal communication skillsJoin IBM Software to drive impactful changes in incident management and shape the future of technology reliability.#J-18808-Ljbffr

📌 Expert Reliability Engineering Role At Ibm Toronto (Canada)
🏢 IBM
📍 Canada