Step into the world of luxury retail with Swarovski as a Retail Consultant. Your passion for fashion will shine as you create connections and achieve sales goals through exceptional service.
In this role, you will focus on delivering top-notch customer service while building lasting relationships. As a Retail Consultant, you will promote loyalty programs and work with your team to maintain a welcoming store workplace. Keeping up-to-date with product knowledge using digital tools will be key to enhancing the customer experience.
Key Responsibilities:
• Provide exemplary customer service through storytelling techniques
• Cultivate relationships by promoting customer loyalty
• Exceed individual sales goals and support team targets




• Collaborate on an organized and inviting store atmosphere
• Use digital resources to stay informed on product offerings
Requirements:
• Enthusiastic about luxury and lifestyle brands
• Experienced in multicultural retail environments
• Proven track record of customer service excellence
• Digitally adept and familiar with retail tech
• Confident in expressing creativity within a team
Bring your customer service skills and passion for fashion to Swarovski, making a meaningful impact on shoppers' experiences.
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📌 Retail Consultant Position at Swarovski (Ottawa)
🏢 Swarovski
📍 Ottawa