Support meaningful causes as a Customer Success Associate in Winnipeg, specializing in bilingual communications. Engage with donors to facilitate essential fundraising efforts for charities and non-profits.

This role demands fluency in Spanish and English and involves managing inquiries through multiple communication channels. After initial in office training, you will work in a hybrid workplace while maintaining essential donor relationships. Showcase your skills in transaction processing and customer service excellence.

Key Responsibilities: • Engage empathetically with donors via calls and chats • Handle inquiries across email and live chat platforms • Process donations accurately using secure software • Resolve client inquiries while following protocols • Meet and exceed daily performance metrics

Requirements: • Bilingual in Spanish and English • High school diploma or equivalent • At least 25 words per minute typing speed • Ability to multitask in a digital workspace • Well-equipped home office for work from home

Join Randstad Canada and make a difference in Winnipeg through impactful donor engagement. #J-18808-Ljbffr

📌 Customer Success Associate Bilingual Winnipeg
🏢 Greif Packaging
📍 Winnipeg