Shape client experiences at Canada Life as a Director of Client Experience and Operations. Lead growth and optimize client interactions in a hybrid work workplace.This strategic leadership role revolves around enhancing business performance and operational effectiveness within the Financial Solutions Centre. You'll spearhead initiatives that elevate client satisfaction and drive continuous improvement across teams. Your ability to collaborate with internal partners will support achieving long-term growth objectives.Key Responsibilities:
Lead strategy and operations for the Financial Solutions Centre
Coach and develop people leaders focused on client experience
Execute business plans aligned with growth objectives
Oversee budgeting, compliance,



and technology implementations
Drive improvements in processes and operational efficiencyRequirements:
Proven leadership in wealth management or financial services
Industry certifications such as IFIC or CSC considered
University degree in Business or related field
Robust acumen in managing sales and operations
Exceptional relationship-building and strategic thinking skillsUse your expertise to enhance client experiences and operational success at Canada Life.#J-18808-Ljbffr

📌 Director Of Client Experience Canada Life London
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 London