Drive premium guest services at Centre Vidéotron as Levy’s Director of Premium Services. This full-time, in office position focuses on enhancing event experiences and operational success.As the Director of Premium Services, you will lead your team to deliver outstanding service and manage large-scale events effectively. You'll be responsible for staff recruitment, training, and ensuring compliance with operational standards. This role requires a balance of leadership, client relations, and financial responsibility to guide Levy in its exclusive service offerings.Key Responsibilities:- Hire and mentor a high-performing team- Ensure resource availability for effective operations- Respond to client service issues proactively- Maintain healthy partnerships with stakeholders- Prepare sales forecasts and ensure accurate invoicingRequirements:- At least 4 years managing large events- Bilingual communication in French and English- Must be available for evenings and weekends- Proficient in Microsoft Outlook, Word, and Excel- Strong leadership and mentoring skillsElevate customer service standards and lead event success at Centre Vidéotron in this integral role.#J-18808-Ljbffr

📌 Director Of Premium Services At Levy (Quebec City)
🏢 Levy
📍 Quebec City