Step into a transformative role at Neilson as Sales Contact Centre Manager located in Toronto or Calgary. Develop high-performing teams focused on exceptional sales outcomes.You will lead a group of Sales Managers and Advisors, implementing strategies to meet and exceed sales objectives. Your leadership will emphasize continuous improvement and a commitment to customer satisfaction. This role requires robust oversight of compliance standards and the ability to motivate your team through coaching and feedback.Key Responsibilities:
Oversee day-to-day operations and streamline workflows
Provide continuous mentoring to Sales Managers
Monitor KPIs and implement target-driven improvements
Ensure adherence to regulatory and QA standards
Prepare performance reports and recommend strategic enhancementsRequirements:
3+ years of sales management experience
Successful track record in meeting sales goals
Familiarity with compliance requirements
Excellent communication and leadership skills
Proficient in CRM and performance tracking toolsAs Sales Contact Centre Manager, you will empower your team while enhancing the customer experience at Neilson.#J-18808-Ljbffr

📌 Sales Centre Management Role At Neilson Toronto (Canada)
🏢 Neilson Financial Services
📍 Canada