Become the Manager of Retail Postal Services at Shoppers Drug Mart in Orleans, Ontario, where innovation meets exceptional customer care. Oversee a team and enhance retail postal operations.
This role focuses on organizing full-service postal services, ensuring customer satisfaction, and maximizing revenue potential. You'll lead by example, ensuring staff adhere to the company’s CORE Values while providing training and support. A background in retail and effective communication skills are necessary.
Key Responsibilities:
• Promote and uphold CORE Values among staff
• Train Post Office staff effectively and consistently
• Oversee cashier compliance with store standards
• Facilitate loss prevention and parcel check procedures
• Ensure top-tier customer service at all times
Requirements:
• Experience in retail and cash management
• Robust organizational and planning abilities
• Excellent verbal and written communication
• Flexible availability including weekends and evenings
• Ability to make judicious decisions independently
Ensure a successful postal environment at Shoppers Drug Mart that prioritizes customer engagement and service excellence.
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📌 Manager, Retail Postal Services (Ottawa)
🏢 Shoppers Drug Mart
📍 Ottawa