Shape Indigo's strategic direction as the Manager of Strategic Planning and Process Redesign under a contract. Collaborate across teams and leverage your skills to improve processes.
This full time position is perfect for a strategic leader with experience in process optimization. You will manage the strategic planning cycle, engage with senior leadership, and apply innovative techniques to redesign processes. Your contributions will directly impact efficiency, employee engagement, and the overall customer experience at Indigo.
Key Responsibilities:
• Lead the annual strategic planning process seamlessly
• Coordinate quarterly town hall sessions with cross-functional input
• Analyze current processes to recommend enhancements




• Facilitate workshops for strategic objectives and outcomes
• Coach the Process Redesign Analyst for skill development
Requirements:
• Advanced degree with notable academic achievement
• Proven strategic planning and redesign expertise
• Exceptional communication and interpersonal skills
• Ability to work collaboratively without direct authority
• Dedication to continuous improvement and innovative practices
Contribute to Indigo's mission of enriching lives through reading and foster a culture of creativity and inclusivity.
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📌 Indigo's Strategic Planning & Process Manager (Toronto)
🏢 Indigo Books & Music
📍 Toronto