Elevate your career at Fairstone Bank as a Bilingual Credit Support Associate, where you will be instrumental in addressing customer and client inquiries. Deliver tailored support and promote financial products efficiently.
In this role, your responsibilities include resolving service inquiries, reviewing credit applications, and assisting customers with account adjustments. Focused on collaboration, you will ensure that every customer interaction is positive, fostering strong relationships. Your ability to work adaptively in a fast-paced setting will contribute to your success.
Key Responsibilities:
• Resolve various customer inquiries effectively
• Provide support for account adjustments and loan applications
• Review and analyze credit applications thoroughly




• Promote products through effective cross-selling
• Work alongside teams for optimal first contact resolution
Requirements:
• Excellent verbal and written skills in English and French
• Experience in a call center or customer service setting
• Familiarity with Microsoft Office Suite
• Strong analytical skills for effective problem resolution
• Availability for adaptable working hours
Harness your bilingual skills and customer service expertise to excel at Fairstone Bank.
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📌 Bilingual Credit Support Associate (Toronto)
🏢 Fairstone Bank
📍 Toronto