Enhance operational efficiency at Pursuit as a Global Partner Operations Support Manager. This role focuses on B2B reservations and cross-functional training while fostering robust client relationships.In this enterprise-wide capacity, you'll seamlessly connect Lodging, Inside Sales, and Attractions & Transportation teams, maintaining standards and supporting effective operations. You will be instrumental in hiring, training, and ensuring a thorough understanding of team processes. This role requires a strategic mindset to handle challenges and deliver results across varying functions.Key Responsibilities:
Connect teams within Partner Operations globally
Set, report, and adjust KPIs for operational success
Lead in-house training initiatives for consistency
Manage relationships with travel trade partners
Maintain and improve operational quality control metricsRequirements:
Minimum 3 years in client-facing hospitality roles
In-depth knowledge of B2B reservation systems
Proven team management abilities
Familiarity with software such as Salesforce
Strong problem-solving and communication skillsJoin Pursuit to champion operational success within a energetic setting.#J-18808-Ljbffr

📌 Partner Operations Support Leadership Role Calgary
🏢 Glacier Park Collection
📍 Calgary