Senior Amazon Connect Engineer (CCaaS) | CAD $100-$120/hr | Toronto Hybrid

Help Deliver One of Canada's Largest Amazon Connect Transformation Programmes Areti is partnering with a leading enterprise organisation undertaking a major CCaaS, Amazon Connect and Agentic AI transformation programme. We're looking for an experienced Amazon Connect Engineer to play a key role in designing, building and integrating next-generation customer engagement solutions across multiple business units. Candidates must have robust Amazon Connect and CCaaS experience and be comfortable working within complex enterprise environments. What You'll Be Doing





Designing and implementing Amazon Connect solutions Delivering integrations between Amazon Connect and enterprise platforms Building Agentic AI and automation capabilities Working closely with Architects, Product Teams and Business Stakeholders Mentoring engineers and promoting best practice Supporting end-to-end solution delivery across the programme What We're Looking For

Excellent communication and stakeholder management skills Why Join?

Work with the latest Amazon Connect and AI technologies Long-term contract prospect through 2027 High-profile programme with significant business impact
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📌 Senior Amazon Connect Engineer Ccaas Cad $100 $120/hr Toronto Hybrid
🏢 Areti Group | B
📍 Toronto