Become a Bilingual Claims Advisor with TD Bank in Markham, Ontario, focusing on exceptional customer interactions and claims management. This role requires your bilingual skills to meet client needs effectively.
In this position, you will ideally have a college degree and at least 2 years of relevant work experience. Your main focus will be providing accurate claims advice while managing correspondence and maintaining confidentiality. You will also play a key role in proactive problem-solving and enhancing overall client satisfaction through consistent support.
Key Responsibilities:
• Advise clients throughout the claims process
• Manage customer interactions with professionalism
• Maintain service level standards in workload management
• Identify risks and elevate issues when necessary
• Encourage process improvements within the team
Requirements:
• Bachelor’s or college degree required
• Minimum of 2 years of skilled experience
• Fluent in both English and French
• Knowledge of industry trends in insurance claims
• Excellent communication and interpersonal skills
Utilize your passion for client service and claims knowledge to thrive at TD Bank.
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📌 Bilingual Claims Advisor I at TD Bank (Markham)
🏢 Sécurité Nationale Compagnie d'Assurance
📍 Markham