Shape unforgettable game day experiences with the Toronto Blue Jays as the Senior Manager of Ballpark Experience & Operations in Toronto. Spearhead efficiency and accessibility at events.In this leadership role, you will be pivotal in planning and executing operations for Blue Jays home games and events. You'll mentor and guide both full time and part-time teams in delivering protected, welcoming environments for all fans. Enhancing service standards and resolving issues will be integral to this position, necessitating collaboration with various stakeholders.Key Responsibilities:
Direct the planning for smooth ballpark operations
Coach and recruit part-time staff for optimal service
Provide guidance for Fan Services and service recovery




Oversee event day operations and staffing
Foster cross-department collaboration with stakeholdersRequirements:
Minimum five years in sport or event operations
Experience leading diverse teams in high-pressure settings
Excellent communication and relationship-building skills
Robust planning and decision-making expertise
Must work flexible hours, including eventsLeverage your skills in leadership and operations to enhance the Toronto Blue Jays fan experience.#J-18808-Ljbffr

📌 Toronto Blue Jays Operations Manager, Fan Experience
🏢 Toronto Blue Jays
📍 Toronto