- Lead discovery with Global People Services, COEs, knowledge owners, HR SMEs, and business product owners to define business problems, desired colleague experiences, and high-value AI-enabled opportunities- Convert approved opportunities into product decisions, requirements, user stories, acceptance criteria, and prioritized Jira backlog items- Shape product vision and roadmap using colleague research, journey insights, service data, business value, dependencies, and delivery feasibility- Make product trade-offs across experience, value, operational impact, enterprise safeguards, and long-term supportability- Provide product demos, stakeholder updates, and executive-ready materials covering capabilities, enhancements, risks, decisions, and trade-offs- Define outcomes and use adoption, quality, feedback, and operational data to communicate impact and adjust priorities- Partner with the AI Solutions BA & Test Lead on UAT planning, test scenario validation, defect triage, acceptance criteria alignment, and post-release learnings- Partner with technology, architecture, cybersecurity, privacy, legal, compliance, risk, and governance teams to incorporate enterprise requirements into product design and delivery- Translate product intent into technical requirements and support design decisions across workflows, agents, integrations, prompts, knowledge grounding, and feedback mechanisms- Use testing, adoption, quality, and colleague feedback to decide whether to iterate, scale, pause, or retire capabilities- Influence communication, change readiness, training, and enablement plans by translating product changes into practical stakeholder guidanceRequirements- 5+ years of progressive experience in HR technology, product management, business analysis, digital employee experience, HR operations enablement, or a related discipline- Strong understanding of HR functions, HR service delivery, employee lifecycle events,



HR policies, and colleague support channels- Experience with HR technology, employee experience platforms, AI-enabled services, or digital service delivery- Ability to move from ambiguous stakeholder needs to clear problem statements, options, recommendations, requirements, and practical product outcomes- Experience with Jira backlog management, story creation, acceptance criteria, backlog refinement, sprint support, and cross-functional delivery coordination- Experience facilitating stakeholder workshops, discovery sessions, Human-Centered Design activities, user interviews, or journey mapping- Experience navigating regulated enterprise environments and incorporating privacy, compliance, risk, security, architecture, and responsible AI considerations into product decisions- Strong product judgment, analytical thinking, problem-solving, documentation, and communication skills- Ability to evaluate trade-offs, assess downstream impacts, recommend practical solutions, and deliver executive-ready updates and credible product demonstrations- Ability to influence without authority and work effectively across diverse, cross-functional teams and time zones- Preferred: Experience with ServiceNow HR Service Delivery, HR case management, employee service portals, knowledge management, or Workday- Preferred: Experience with Azure AI Foundry, Azure OpenAI, or Microsoft Copilot Studio, including agent concepts, prompt design, retrieval-augmented generation, knowledge grounding,



and answer quality improvement- Preferred: Experience shaping AI-enabled product strategy or product discovery in People Services, HR technology, employee experience, or enterprise service delivery- Preferred: Experience supporting enterprise AI, privacy, compliance, or risk assessments and translating findings into practical product requirements and controls- Preferred: HCD, product management, business analysis, Agile, PMP, CHRP/CHRL, or related certification- Post-secondary education in HR, Business, Information Technology, Data Science, or a related field, or equivalent practical experienceCore CompetenciesDemonstrates expertise in HR Technology and Product Management, with a robust focus on AI-enabled services and digital employee experience. Capable of translating complex stakeholder needs into actionable product requirements while ensuring compliance and risk considerations are integrated into product design.Highest-signal resume keywords- HR Technology Experience- Product Management- Jira Backlog Management- Human-Centered Design- AI-Enabled ServicesATS Optimization KeywordsHard Skills- Product Requirements- User Stories- Acceptance Criteria- Stakeholder Workshops- Journey Mapping- Analytical Thinking- Problem-Solving- Documentation- Trade-Off Evaluation- Digital Service DeliverySoft Skills- Communication Skills- Influencing Without Authority- Cross-Functional Collaboration- Change Readiness- Training and EnablementCertifications & Qualifications- PMP- CHRP- CHRLIndustry Keywords- HR Functions- Employee Lifecycle Events- Privacy- Compliance- Risk Management- Digital Employee Experience- AI-Enabled Product Strategy- Enterprise Service Delivery- Knowledge Management- HR Service DeliveryTools & Technologies- Jira- ServiceNow HR Service Delivery- Workday- Azure AI Foundry- Microsoft Copilot Studio#J-18808-Ljbffr

📌 Ai Growth Product Lead At Stripe - C$85,300 - C$135,300 A Year (Toronto)
🏢 Dockmaster
📍 Toronto