Advance your IT career with CPP Clinics as an Advanced IT Support Technician in Montréal. Play a crucial role in troubleshooting complex technical issues relating to Microsoft 365 and telephony systems.

As the IT Support Technician III, you will serve as the technical escalation point for our U.S. clinics. This role calls for in-depth knowledge of Microsoft 365 administration and hands-on experience managing endpoints, security tools, and network issues. Your contribution will ensure a seamless experience for staff and patients alike.

Key Responsibilities: • Address escalated requests in Zendesk • Handle Microsoft 365 and telephony support tasks • Provide RMM and MDM solutions for diverse settings • Triage endpoint security incidents proactively • Facilitate networking and connectivity solutions

Requirements: • 5+ years' experience in IT support, with senior knowledge • Robust grasp of Microsoft 365 administration tasks • Comprehensive troubleshooting skills in Windows and macOS • Experience with cloud VoIP systems • Robust documentation and communication skills

Use your expertise to make a lasting impact on patient care and clinic efficiency at CPP Clinics. #J-18808-Ljbffr

📌 Advanced It Support Technician Role Winnipeg
🏢 Cosmetic Physician Partners
📍 Winnipeg