Enhance your career with Purolator as a Shipment Resolution Operations Support Representative in Pembroke. This part-time role emphasizes customer communication and logistics management to resolve delivery challenges.

With this position, you will play a vital role in ensuring accurate package processing and timely communication with customers. Working from 3 PM to 7 PM, you'll engage in operations that optimize our service delivery and foster collaboration with team members in a retail and warehouse environment.

Key Responsibilities:
• Contact customers to gather essential package details
• Scan and sort undelivered freight and manage damages
• Prepare for redelivery, including tracking and labeling




• Inspect and handle damaged packages promptly
• Track shipments using Salesforce and close logs

Requirements:
• 3 months of customer service experience necessary
• Knowledge in operations management and procedures
• Familiarity with shipping and receiving operations
• Ability to work effectively in diverse environments
• Solid communication skills for team interaction

Drive customer satisfaction and logistics efficiency at Purolator while developing your operational expertise.
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📌 Shipment Resolution Operations Representative (Ontario)
🏢 Purolator
📍 Ontario