Senior HR Coordinator/Assistant HR Manager

Permanent Full Time Admin/Support Staff Toronto, ON, CA 1 Attachments

16 days ago Requisition ID: 1106

Salary Range: $59,000.00 To $70,000.00 Annually

Carefirst Seniors & Community Services Association is a non-profit charitable community services agency established since 1976. Our spectrum of services has grown from the delivery of Chinese meals-on-wheels service to a full range of community support services, covering the whole Greater Toronto Area.

With a staff of 500 members (including full-time and part-time staff) and the help of a pool of 850 active volunteers, we serve over 15,000 clients a year, including seniors, adults, youth with physical, social, emotional and health challenges. 3,000 of whom are "home-bound" and frail.

We are seeking an experienced and highly motivated Senior HR Coordinator / Assistant HR Manager to fill a new position at our HR team. This position is ideal for an HR professional who has strong hands‑on experience across a broad range of human resources functions and is ready to take on greater responsibility in supporting both day-to-day HR operations and organizational HR initiatives.

The successful candidate will bring at least five years of progressive HR experience , with demonstrated knowledge and experience in areas such as recruitment, employee relations, benefits administration, WSIB reporting and claims management, training, HR policies and procedures, and HRIS administration.

Experience working in a long-term care, healthcare, social services, community services, or other similarly regulated environment will be considered a strong asset.

Terms : Full Time Permanent

Location: Scarborough

Pay range : $59,000 – $70,000 annually

Responsibilities:

HR Operations & Administration

- Support the day-to-day administration and delivery of HR programs, processes, and services.
- Maintain accurate and confidential employee records and ensure HR documentation is complete and up to date.
- Provide guidance and support to managers and employees on HR policies, procedures, and employment‑related matters.
- Assist with employee lifecycle activities, including onboarding, transfers, leaves, performance management, and offboarding.

Recruitment & Staffing

- Manage and coordinate recruitment activities, including job postings, candidate screening, interviews, reference checks, offers, and onboarding.
- Work closely with hiring managers to understand staffing needs and support timely recruitment.
- Develop and maintain recruitment processes that promote consistency, efficiency, and a positive candidate experience.

HRIS & Process Improvement

- Leverage the organization’s HRIS to streamline, standardize,



and automate key HR functions and workflows .
- Identify opportunities to improve HR processes through technology, automation, reporting, and data management.
- Maintain HRIS employee data and support system implementation, configuration, testing, and process improvements.
- Develop and maintain HR reports and dashboards to support workforce planning and management decision‑making.
- Provide support and training to managers and employees on HRIS functionality as required.
- Assist with the development, review, implementation, and ongoing maintenance of HR policies, procedures, and guidelines.
- Ensure HR practices are aligned with applicable employment legislation, regulatory requirements, and organizational policies.
- Monitor legislative and regulatory changes and assist with updating HR practices and policies accordingly.
- Support HR audits and compliance initiatives.

Benefits, WSIB & Employee Programs

- Administer employee perks programs, including enrolment, changes, terminations, and coordination with benefit providers.
- Respond to employee inquiries regarding benefits and assist with resolving benefit‑related issues.
- Coordinate WSIB reporting and administration, including workplace injury/incident documentation and claims follow‑up.
- Support workplace health and safety initiatives and related HR processes.
- Coordinate and maintain employee training and development records and support organizational training initiatives.

Employee Relations & HR Support

- Provide HR support and guidance to managers on employee relations matters, attendance, performance, workplace conduct, and policy interpretation.
- Assist with investigations and other employee relations matters as required.
- Maintain appropriate documentation and ensure matters are handled fairly, consistently, and confidentially.
- Participate in HR projects and initiatives as assigned.
- Provide client-centered care through processing referrals, clients needs assessments and ongoing case management
- Develop, initiate, and coordinate individualized care plans for eligible clients and provide ongoing resource management and discharge planning as appropriate
- Dispatch and schedule workers to provide in home services; communicate effectively with clients and/or their families if a scheduling conflict arises
- Provide supervision to Personal Support Workers,



including performance management and field support
- Provide conflict resolution between client and personal support worker where appropriate
- Support client and caregiver by providing information and referrals to other Carefirst services or external community resources as required
- Foster positive relationships with HCCSS and other referral sources to promote service awareness, increase referrals to Carefirst services and programs, and identify and build service opportunities

Qualifications:

- Minimum 5 years of progressive and relevant HR experience, with hands‑on experience across a broad range of HR functions.
- Post‑secondary education in Human Resources, Business Administration, or a related field.
- CHRP/CHRL designation or progress toward a professional HR designation is considered an asset.
- Solid knowledge of and practical experience applying employment‑related legislation and regulatory requirements, including:
- Employment Standards Act (ESA)
- Occupational Health and Safety Act (OHSA)
- Ontario Human Rights Code
- Workplace Safety and Insurance Act (WSIA)
- Accessibility for Ontarians with Disabilities Act (AODA)
- Other applicable employment and workplace legislation

- Experience in recruitment, employee relations, benefits administration, WSIB reporting and claims administration, training and development, HR policy development, and HR compliance.
- Experience developing, reviewing, and implementing HR policies and procedures.
- Demonstrated ability to use an HRIS to streamline, standardize, and automate HR processes, improve data accuracy, and generate meaningful HR reports.
- Experience working in long‑term care, healthcare, social services, community services, or a similarly regulated environment is strongly preferred.
- Strong knowledge of HR best practices and ability to translate legislation and organizational policies into practical workplace processes.
- Excellent communication, interpersonal, organizational, and problem‑solving skills.
- Ability to handle confidential and sensitive employee matters with professionalism, discretion, and sound judgment.
- Strong attention to detail and ability to manage multiple priorities and deadlines independently.
- Proficiency in Microsoft Office, particularly Word and Excel.
- Fluent in English, and ability to speak a second language that reflects the community served, e.g. Cantonese, Mandarin, is an asset.
- A valid vulnerable sector police record check completed within one year.
- Extended Health Care
- RRSP match
- Training and Education Subsidy

Application Deadline: September 30, 2026

Attachments (1)

_Senior HR Coordinator_Assistant HR Manager.pdf

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📌 Senior HR Coordinator/Assistant HR Manager (Toronto)
🏢 Carefirst Seniorsmmunity Services Association
📍 Toronto