- Serve as the client's day-to-day point of contact and main go-to, leading client discussions.- Take strategic ideas from concept to execution and own campaign follow-through.- Own campaign plans end-to-end, tying recommendations to client objectives and KPIs.- Develop strategic rationales and points of view, challenge creative recommendations when needed, and pitch testable approaches.- Track creator and platform trends and translate them into innovative ideas and differentiators.- Lead client check-ins, updates, follow-up summaries, QBRs, and internal syncs.- Own recurring performance reporting against client KPIs and translate results into clear next steps.- Direct and streamline project workflows, schedules, briefs, and management sheets.- Identify opportunities to strengthen client relationships, increase account stickiness, and improve workflows.- Leverage AI tools for research, reporting, campaign development, and workflow efficiency.- Own hard-cost creator trackers and budget control reports; coordinate with financeand lead creator compensation and campaign budget discussions.- Identify retention risks and build trust and results that support renewals.- Drive alignment across the creator team and support Account Coordinators and Senior Account Coordinators.- Partner with the paid amplification team on a cohesive cross-functional program.- Manage multiple clients and competing deadlines, communicate risks, and keep stakeholders informed.- Present wrap reports and updates internally and externally.Requirements- 3 to 6+ years of experience in influencer marketing, creator operations or a related agency role.- Hands‑on familiarity with TikTok, Instagram, and YouTube from a creator partnership or brand marketing perspective.- Experience using Sprout Social or a comparable platform is a plus.- Strong written and verbal communication skills, able to write persuasive briefs, POVs, and reports, and present confidently to clients.- Track record of managing multiple accounts or projects simultaneously with minimal oversight,



including team mentorship or delegation experience.- Able to tie campaign performance back to client business objectives; comfortable owning budget trackers and financial reconciliation.- Understands full funnel performance metrics; comfortable discussing conversion, ROAS, and revenue impact, and connecting creator activity to real business outcomes.- Experience translating a creator strategy into a performance engine.- Highly organized with a track record of managing multiple workstreams simultaneously.- Analytical experience in pulling data and spotting patterns.- Expertise with Excel or Google Sheets is expected; experience with BI reporting tools like DOMO is a plus.- Bachelor's degree in Marketing, Communications, Public Relations, or a related field, or equivalent skilled experience.- Genuinely obsessed with the creator space, constantly tracking trends and platform shifts with a real desire to keep learning.- Adaptable by nature and comfortable evolving with the creator space.Core CompetenciesDemonstrates expertise in influencer marketing and creator operations, with a strong ability to manage client relationships, campaign performance, and budget tracking. Proficient in leveraging data analytics and AI tools to drive strategic decision-making and optimize workflows.Highest-signal resume keywords- Influencer Marketing Experience- Campaign Performance Management- Budget Tracking and Financial Reconciliation- Strong Written and Verbal Communication- Data Analytics and ReportingATS Optimization KeywordsHard Skills- Campaign Planning- Performance Metrics Analysis- Creator Strategy Development- Project Management- Trend AnalysisSoft Skills- Client Relationship Management- Team Mentorship- Adaptability- Persuasive Communication- Organizational SkillsCertifications & Qualifications- Bachelor's Degree in Marketing- Bachelor's Degree in Communications- Bachelor's Degree in Public RelationsIndustry Keywords- Creator Operations- Social Media Marketing- Content Creation- Cross-Functional Collaboration- KPI TrackingTools & Technologies- Sprout Social- Excel- Google Sheets- BI Reporting Tools- AI Tools#J-18808-Ljbffr

📌 Account Manager (Toronto)
🏢 ABL Employment.com
📍 Toronto