Elevate guest experiences as a Front Desk Agent at Courtyard by Marriott Calgary Downtown. Deliver outstanding service that guests will remember for years.

As a key team member, your friendly demeanor and customer-focused attitude will help set the tone for a positive guest experience. You will manage all aspects of guest interactions, including check-ins, resolving issues, and maintaining accurate billing procedures. A strong ability to work under pressure is vital for this busy and engaging role.

Key Responsibilities:
• Provide exceptional service to all guests upon arrival
• Respond promptly to guest issues and requests
• Process check-ins and check-outs efficiently
• Ensure the cleanliness of the front desk area
• Answer phone calls with professional etiquette

Requirements:
• Customer service experience in hospitality
• Graduates of Hospitality or Tourism programs preferred
• Robust work ethic and reliability
• Effectively communicate with guests and team
• Must be able to work various shifts

Enhance our guests’ experiences at Courtyard by Marriott with your exceptional front desk skills and warm hospitality.
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📌 Courtyard by Marriott Front Desk Agent (Alberta)
🏢 Concord Hospitality Enterprises
📍 Alberta