Customer Assistance Representative Sr Role (Ontario)

Customer Assistance Representative Sr Role (Ontario)

24 Sep
|
Enterprise Holdings
|
Ontario

24 Sep

Enterprise Holdings

Ontario

Be a key player at Enterprise Mobility as a Senior Customer Assistance Representative in Mount Hope, Ontario, focusing on customer service excellence. Engage with customers directly to cater to their rental needs and provide valuable assistance.

In this full-time position, you will leverage training and customer service skills to support branch operations and foster positive interactions. Your role encompasses managing calls and inquiries as well as performing vehicle checks upon return. You’ll ensure every rental experience is seamless and rewarding for our customers.

Key Responsibilities:
• Provide outstanding assistance for incoming customer calls
• Welcome customers warmly and assess rental requirements
• Conduct vehicle returns and evaluations efficiently




• Handle basic billing and administrative tasks
• Promote company services and optional products to customers

Requirements:
• High school education required; some college preferred
• At least one year in customer service or sales
• Valid Ontario driver's license needed
• Transparent driving record with no recent violations
• Must be able to work specific Sunday to Thursday schedule

Support customer satisfaction and operational success at Enterprise Mobility in Mount Hope.
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📌 Customer Assistance Representative Sr Role (Ontario)
🏢 Enterprise Holdings
📍 Ontario

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