Shape the future of healthcare as a Lead UX Researcher in Toronto with the Pb4P initiative. Focus on user-centered design to streamline primary care experiences.
This role prioritizes collaboration with senior managers and cross-functional teams to address user needs through comprehensive research. You will facilitate usability testing sessions and translate findings into effective design solutions that improve workflows. Your contributions will support a major shift towards digital health implementation.
Key Responsibilities: - Collaborate on research activities with diverse teams - Coordinate usability testing, ensuring participant engagement - Synthesize findings into user-friendly design insights - Document and analyze user flows and workflows - Contribute to the development of information architecture
Requirements: - 7+ years of experience in UX/CX research - Solid background in usability testing methodologies - Ability to create design artifacts and journey maps - Experience in navigating complex regulatory settings - Comprehensive knowledge of AODA compliance standards
Use your expertise to enhance user experiences in healthcare through thoughtful design and research.#J-18808-Ljbffr