Our client located in Dorval is seeking a passionate and experienced Customer Relations Representative to join their dynamic team.

RESPONSIBILITIES:
Ensure high-quality customer service in real time.
Provide detailed quotes and ensure rigorous follow-up on orders and quote requests.
Ensure accurate processing to guarantee an efficient and error-free process.
Build strong, positive relationships with customers, offering consultative solutions and personalized service.
Demonstrate professionalism, enthusiasm, and courtesy at all times.
Actively participate in internal projects as needed.
Ensure customer data management.
Follow, understand, and apply all procedures related to your role while staying attentive to communications from your managers.
2 years of with a solid grasp of administrative tasks and customer relationship management.
Experience in the financial sector.
Perfect command of English and French.




Excellent communication skills, with the ability to resolve issues quickly and effectively.
Strong customer service orientation and the ability to build long-lasting, consultative relationships.

If you are organized, have a robust customer service mindset, and are looking for a stimulating work environment, this position is for you. Join a growing company and be part of a dedicated team!

*Bilingualism in French and English is required for this position. The role involves frequent collaboration and discussions with colleagues and partners across Canada & United States. These interactions require proficiency in both French and English to effectively perform the duties associated with the position.

📌 Customer Relations Representative Dorval
🏢 Thomson Tremblay
📍 Dorval