Capitalize on your love for technology by joining Lightspeed as B2B Technical Support. Help Brands & Retailers navigate the NuORDER platform with expert guidance.

Lightspeed is on the lookout for a dedicated B2B Technical Support skilled to enhance customer experiences through the NuORDER platform. In this role, you will manage technical queries and ensure the seamless handling of client tickets. By leveraging your communication skills, you'll provide invaluable support and troubleshooting for app-related issues.

Key Responsibilities:
Become proficient in the NuORDER web and iPad applications
Troubleshoot and resolve reported app bugs and issues
Review integration logs and assist with data ingestion
Offer guidance on feature usage and application setups
Foster relationships with VIP clients and ensure satisfaction

Requirements:
2+ years in analytics, customer service, or tech roles
Familiarity with B2B and SaaS ecosystems
Understanding of wholesale eCommerce principles is preferred
BA/BS degree or relevant experience

Elevate the customer experience with your technical prowess while working for Lightspeed's creative team.

📌 B Technical Support At Lightspeed Vancouver
🏢 Lightspeed Commerce
📍 Vancouver