SalesCloser.Ai is seeking a remote Customer Support Manager to standardize operations, coach a team of Customer Success Managers, and drive higher customer outcomes across the CS org.You will own playbooks for onboarding, account reviews, and renewals;
manage metrics like adoption, health, churn risk, and Net Retention Rate;
partner with Sales and Product;
foster a customer-firstculture;
and scale processes fora growing customer base.
J-18808-Ljbffr
📌 Remote Customer Success Manager: Playbooks & Performance Winnipeg
🏢 Wish
📍 Winnipeg