Take charge of customer service operations as an Associate Site Director at Concentrix, located in Chatham, Ontario. Direct a energetic team focused on client success and operational excellence.
As an Associate Site Director, your leadership will be crucial in managing a significant site operation. You will be fully accountable for overseeing staff performance and client interactions, driving a culture of continuous improvement. Be part of an organization that values employee development and career advancement.
Key Responsibilities: - Supervise customer care operations at Chatham site - Attract and develop a high-performance team workplace - Analyze operations to ensure top-tier service delivery - Handle staffing, budget, and training responsibilities - Collaborate with various departments to enhance productivity
Requirements: - Aged 18+ with a high school diploma or GED - Experience leading teams of 250+ staff - Robust focus on KPI achievement and customer satisfaction - Commitment to employee retention strategies - Availability for flexible work schedules
Lead the charge toward operational excellence and customer satisfaction in this pivotal role at Concentrix.#J-18808-Ljbffr

📌 Concentrix Associate Site Director Position Chatham Kent (Chatham-Kent)
🏢 CNX
📍 Chatham-Kent