We are passionate about ‘Making Every Moment Matter’™. We are seeking a candidate who shares our values - a person who has a passion to make a difference, who has a strong moral compass and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for.

The Food Services Manager reports to the Executive Director and provides leadership in all aspects of the dietary operation within established legislative and professional standards, manages human, material, and fiscal resources, and monitors the quality of care and services delivered to clients through effective quality improvement activities.

Wage Rate:

The starting annual salary is $65,000.

Vacancy:

This is a temporary leave coverage.

Responsibilities:

Participating in town hall meetings
Ensures open communication between staff and other team members
Support and promote a team approach
Conduct departmental meetings and in-services training in the department
Encourage participation in the Home’s committees/teams
Mentoring new staff and students
Ongoing delivery of customer service with staff, residents, families, and the public
Ensuring an optimal quality of life for each resident by providing well-balanced meals
Ensure mealtimes are a social occasion and involve all team members
Ensures compliance with Public Health and Ministry of Long-Term Care standards and regulations
Understands the home’s Continuous Quality Improvement Program and participates in departmental auditing.
Required to participate in the improvement of the indicators and achieve satisfactory results.
Utilizes equipment and supplies within budgetary constraints
Reports faulty equipment and ensures lock/tag out is practiced.
Completes invoices and variance reporting
Participates in the budgeting process in collaboration with Executive Director
Responsible for tracking inventory of food/drinks as well as ordering food twice per week and then ensuring that items arrived from food orders are in good condition.




Leads the Food Service team with delivering pleasurable dining experiences to Residents
Lead the roll out of menu cycles
Chairs the Resident Food Committee meetings
Provides verbal or written endorsement regarding changes in resident status to the Food Services Team
Liaise with a Registered Dietitian to provide resident nutrition care
Complete scheduled assessments and quarterlies of low and moderate nutrition risk residents
Complete required documentation and updates on Residents Point-of-Service communication tools
Attends annual care conferences or special care conferences
Participates in Joint Food Service Managers Meetings
Completes required annual education
Other duties as assigned and or indicated in the Job Task Inventory

Qualifications:

The qualifications needed to join our family are as follows:

Active member of the Canadian Society of Nutrition & Management (CSNM) or a registered dietitian
Comprehensive knowledge of long-term care concepts and philosophies
Excellent interpersonal and communication skills
Previous managerial experience in a long-term care setting an asset
Policy and program development
Good judgment & decision-making, solving problems & resolving conflicts skills
Has at least 2 years of experience
Knowledgeable of the Ministry of Long-Term Care and Public Health’s rules, regulations, policies, and procedures.
Knowledgeable about Hazard Analysis Critical Control Procedures (HACCP)
To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.




To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
Clear vulnerable sector screening (within the last 6 months), recent TB test results (within the last 6 months) or Chest X-ray (within the last 1 year),
Two supervisory references required
Provide proof of all required vaccines. The Employer strongly recommends to “stay up to date” with the recommended vaccines. Vaccination requirements are subject to changes as determined by the Employer.

What do we offer you?

Competitive wages
Employee advantages
Employee and Family Assistance Program
Matching RRSP contribution
Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter™. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted.

As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people. We are committed to ensuring our hiring practices are equitable, inclusive, and privacyconscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers andpromoting dignity and respect for all. If you require accommodation at any time during therecruitment process, please contact the hiring manager.

Qualifications
Skills
Preferred
Person-centered approach
Expert

Verbal Communication
Expert

Conflict Management Skills
Expert

Decision Making Skills
Expert

Interpersonal Skills
Expert

Leadership Skills
Expert

Understanding of LTC Concepts & Philosophies
Expert

Managerial Experience in LTC
Expert

Organizational Skills
Expert

Understanding Policy and Policy Development
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📌 Food Services Manager Full Time (Ontario)
🏢 The-Wellington-e2eeec8
📍 Ontario